FAQs

Do You Have Any Questions?

We are located at Crystal Business Plaza, Ongata Rongai, Kenya.

We are open Monday to Sunday, 24 hours a day, for both inpatient and emergency services. Outpatient services operate during normal business hours, but our emergency department is always available.

We provide a wide range of medical services including:

  • General consultation & primary care

  • Dental services (braces, root canals, implants, whitening, etc.)

  • Laboratory diagnostics

  • Pharmacy services

  • Mother & Child health programs

  • Ultrasound & imaging

  • Specialist clinics (gynecology, pediatrics, dermatology, etc.)

  • Inpatient & outpatient care

  • Minor surgeries

Yes, we work with a variety of insurance providers. Please contact our reception or check with your insurer to confirm if your plan is accepted at Hopecare Hospital.

For general consultations, walk-ins are welcome. However, for specialist clinics and certain procedures, we recommend booking an appointment in advance to minimize waiting time.

Yes, we have 24/7 emergency care for both adults and children, supported by experienced medical staff and modern diagnostic equipment.

We combine modern technology, experienced multidisciplinary teams, and a patient-first approach. Our focus is on affordable, accessible, and compassionate healthcare for the whole community.

Yes. We provide comprehensive prenatal, postnatal, and pediatric services in a warm, family-friendly environment, with skilled medical professionals ensuring the health of both mother and child.

You can book an appointment by:

  • Calling our reception

  • Visiting our facility in person

  • Messaging us via our official WhatsApp or social media platform

Yes, we offer customized medical check-up packages for individuals, families, and corporate clients. These can include laboratory tests, imaging, and specialist reviews.

Absolutely. We uphold strict confidentiality and data protection standards for all patient records and laboratory results.

Yes, our in-house pharmacy stocks a wide range of approved medications to ensure you get the right treatment conveniently.